Academy
For agents and managers: lead hygiene, viewing etiquette, offer handling, and CRM follow-ups that close deals.
Checking enrollment…
Lead stages that matter
10 min
NEW → CONTACTED → QUALIFIED → VIEWING → NEGOTIATION → WON/LOST. Update CRM the same day as every client touch.
Viewing day checklist
12 min
Confirm access, send location early, bring printed fact sheet, capture objections as notes, book next step before leaving.
